Privacy Policy

 

Privacy Policy

 

Overview

Fellowes strongly believes that safeguarding your online privacy is our responsibility. What does this mean to you?
  • We never share or sell your personal information (including email address).
  • Information we collect is voluntary and you determine what information you share.
  • Any personal information you provide to us is only used to help create a better online experience for you.
  • We will only send emails if you have elected to receive email.
  • We offer options to subscribe to various emails. You decide if you want to subscribe, and if you change your mind later, you can easily unsubscribe.


Detailed Privacy Policy

Protecting your privacy is very important to Fellowes, Inc. ("Fellowes," "we," or "us"). We take the protection of your personal information very seriously. This policy is intended to help you understand how Fellowes collects, uses and safeguards the information you provide on our Website.

By using or accessing this Website you signify your acknowledgment and agreement to the Privacy Policy set forth below. If you do not agree to this policy, please do not use this Website. Fellowes can revise this policy at any time by updating this posting, and your use after such change signifies your acceptance of the changed terms. Please check this policy periodically for changes.

If you browse Fellowes' Website, you may generally do so anonymously without providing any personal information. We collect certain non-personal information automatically, like IP addresses, browser types, referring websites, and access times, when consumers visit our Site. This “web log” information is not personally identifiable, but provides important information on the number of visitors, and what areas or features they like best.

When you register your products online, we may offer you the option to be placed on our email list that announces product updates, special offers, discounts, important issues and new products. If you do not wish to receive email updates, when this option is presented, you can simply select the option not to be added to our email list. We may require a home address and telephone number to enter you in a contest or sweepstakes so that we can send prize notifications and prizes or to send you special offers. Users who register to receive information via a wireless device must submit a cell phone number to receive text messages.

We may request feedback from our visitors in the form of surveys, questionnaires or our feedback forms on their preferences and reaction to our products, including demographic information, like age, gender and interests, to help us better serve you. This information will only be used for research purposes and not future marketing activities unless explicitly stated. We ask for credit card information where we offer online shopping opportunities. We also require ship-to and billing information in our online stores.

Users who want access to submit reviews or special features, promotions, coupons, newsletters, games, and other information on the Site may be required to register for an account. Users can update their preferences and subscriptions and/or delete their accounts at any time. In many cases, you may have the opportunity to send website content or information to a friend. In these “refer-a-friend” cases, your friend’s email will only be used to deliver the message and not for future marketing purposes unless otherwise stated.

Use of information collected in these ways will be restricted to those purposes unless we explicitly ask your permission to use the information in another way. Users can update their preferences and subscriptions and/or delete their accounts at any time.

Personal information provided by users who are 13 years of age or over will be used for marketing and promotional purposes only by Fellowes. Fellowes does not rent, sell or otherwise distribute to third parties your personal information entered on this site. However, Fellowes may provide access to the information to a third party company for the purpose of providing customer service to you. While we use all reasonable efforts to safeguard the confidentiality of your information, Fellowes will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties. Fellowes also reserves the right to change or update this policy, or any other policy or practice, at any time, with reasonable notice to users of its Website. Any changes or updates will be effective immediately upon posting to the Fellowes Website.

Security Measures

Fellowes uses reasonable efforts to make sure all personal information received from our online visitors is secure from unauthorized access and use. All personal information from our customers is protected by our security measures, such as encryption which are periodically reviewed. Fellowes also requires its Agents to maintain the confidentiality of your personal information.

Fellowes cares about the safety and security of your credit card transactions or shareholder information and uses 124-bit SSL (“Secure Sockets Layer”) when you provide your credit card or other similar sensitive personal information to us online. SSL is the industry standard security protocol which makes it difficult for others to intercept your information online. We safeguard your credit card data in our internal systems through the use of credit card industry standard protections. You should keep in mind, however, that no data transmitted over the Internet is 100% secure and any information disclosed online can potentially be collected and used by parties other than the intended recipient.

Special Cases

Fellowes reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Fellowes Website users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.

Policies for Children

Fellowes does not knowingly collect or use any personal information from users under 13 years of age. If we become aware that such information has been obtained, we will delete it immediately.

Third Party Sites

Please be advised that our Website contains links to third-party Websites. The linked sites are not under the control of Fellowes, and we are not responsible for the contents or privacy practices of any linked site or any link on a linked site.

Cookies and IP Tracking

"Cookies" are pieces of information stored on your computer by the Websites you visit. This site uses "cookies" to track visitor activities on the site so that we can understand how to better serve your needs on future site visits and for other site administration purposes. If for any reason you wish to not take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some of the features of the Fellowes Website.

The Fellowes Website also may detect and use your IP address or domain name for internal traffic monitoring and capacity purposes or to otherwise administer our Website. No personal information is obtained, rather just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.

We may share statistical or aggregated non-personal information about our users with advertisers, business partners, sponsors and other third parties. This data is used to customize Fellowes' Website content and advertising to deliver a better experience to our users.

Notice to California Residents

Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once per calendar year information about the customer information we shared, if any, with third parties for their direct marketing purposes, including the categories of information and names and addresses of third parties with whom we shared the information.

To obtain this information from Fellowes, please contact our Webmaster by 1) using the “contact us” form on the website, 2) calling 800-846-1600 Monday through Friday 9am - 5pm CST, or 3) writing to Fellowes Webmaster, 1789 Norwood, Itasca, IL 60143. You must provide a current California address for our response. Please note that not all information sharing is covered by the "Shine the Light" law, and we will only include in our response information relating to our sharing practices for covered information.

Contact Information

Fellowes, Inc.
1789 Norwood Avenue
Itasca, Illinois U.S.A. 60143
Attention: Webmaster
Phone: 1-800-955-0959
Email: webmaster@fellowes.com

Jurisdiction and Applicable Laws:

This Privacy Policy shall be governed by the laws of the United States. The server(s) that make(s) this Site available and database(s) where information may be stored may be located outside the country from which you accessed this Site, in a country that does not have the same privacy laws as your country of residence. The personal information made available to us may, therefore, be transmitted abroad, but we will collect, process, and use personal information only in accordance with this Privacy Policy. By visiting this Site and submitting information, you consent to such collection, processing, transfer and/or storage of your personal information. Fellowes has executed the model “Standard Contractual Clauses” with each of its EU subsidiaries. Employment-related queries may also be transferred to any Fellowes company worldwide, and we have instituted procedures to comply with applicable EU data protection laws in connection with such transfers.

Updated February 27, 2013


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