After-Sales Support

Fellowes After-Sales Support

Whether you need a little help setting up your new Fellowes product, or something has gone wrong, the Fellowes Team are here to guide you through the next steps and get you back up and running again.

Customer services
Freephone: 00800 18101810
Local rate: +44 (0)1302 836836

Email us at:


We will need the following details from you:

  1. Type of Fellowes product and model number
  2. Proof of purchase (receipt or invoice).
  3. Serial Number (this can be found on the white barcode label, located just under the barcode ‘sticks’, and consists of 6 numbers, 2 letters, and a further 7 numbers).
  4. Your name, email address, telephone number, and the address at which the product is located.
  5. Details of the issue, and a little detail of anything you have done to try and resolve things.

Call us Monday through Friday between 8:30 AM and 5:00 PM.
Or send an email anytime!

AeraMax purifiers

AeraMax purifiers
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